Bn89 Privacy Policy

Introduction

Bn89 (www.bn89.win) is an online gaming and betting platform built to deliver a safe and entertaining experience for users in Bangladesh. This Privacy Policy explains how bn89 collects, uses, stores, and protects your personal information.

By using the bn89 platform, you agree to the terms described in this Privacy Policy. We believe transparency is the foundation of trust, which is why every aspect of how we manage your data is clearly laid out here.

Data Collection

Bn89 collects information in two main ways – what you provide directly and what is collected automatically as you use the platform.

Information you provide directly:

• At registration: name, email address, mobile number, and date of birth.
• During KYC verification: details from your national ID, passport, or driving licence.
• When completing a payment: mobile banking account number and transaction details.
• When contacting support: your messages and related information.

Data collected automatically:

• IP address and device information (operating system, browser).
• Your activity on the platform, including pages visited and session information.
• Gaming history and transaction records.
• Information collected through cookies and similar tracking technologies.

Type of Data	Reason for Collection	Required?
Name & Contact Information	Account Creation & Communication	Yes
Date of Birth	Age Verification (18+)	Yes
Identity Document Information	KYC Verification	For Withdrawals
Payment Information	Transaction Processing	Yes
Device & IP Information	Security & Fraud Prevention	Automatic

Purpose of Data Use

Bn89 uses the information it collects solely for the following purposes:

• To manage accounts and verify user identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your inquiries.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To improve platform services and develop new features.
• To deliver a personalized experience tailored to your preferences.
• To fulfill legal obligations and report to regulatory authorities.
• To inform you about relevant promotions and offers (with your consent).

Data Sharing

Bn89 shares your personal information with third parties only in the following limited circumstances:

• Payment Processors: Information is shared with payment partners such as Mobile Banking, Nagad, or Rocket as needed to process deposits and withdrawals.
• Game Providers: Limited information may be shared with software providers for the purpose of operating games.
• Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Relevant data may be shared with trusted security partners to help detect fraudulent activity.

All third-party partners are contractually obligated to comply with bn89's privacy standards. They may not use your data for their own purposes.

Cookie Policy

Bn89 uses cookies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Essential for the platform to function properly. Without these, login and account management are not possible.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Helps analyse site usage to improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can disable non-essential cookies through your browser settings, though this may limit some functionality on the platform.

Data Retention Period

Bn89 retains your information only for as long as necessary. The general guidelines are:

• All account information is retained for as long as the account remains active.
• After an account is closed, financial transaction records may be retained for up to 5 years in accordance with legal obligations.
• KYC documents are retained for a defined period to meet regulatory compliance requirements.
• Once data is no longer needed, it is securely deleted or anonymised.

Your Rights

As a bn89 user, you have the following rights regarding your own information:

• Right of Access: The right to know what information bn89 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain cases.
• Right to Withdraw from Marketing: The right to opt out of promotional communications at any time.

To exercise any of these rights, please contact our customer support team. We typically respond to requests within 30 business days.

Protection of Minors

Bn89's services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we have reason to believe a minor has registered an account, we will promptly close that account and take steps to delete the associated data.

If a parent or guardian discovers that their child has created an account on bn89, please contact our support team and we will take the necessary action promptly.

Third-Party Services

The bn89 platform may integrate third-party services such as payment gateways and game software providers. These services operate under their own privacy policies, which are beyond bn89's control. That said, we only work with trusted and verified partners.

Before sharing data with third parties, bn89 ensures that the partner maintains the minimum required security standards.

Policy Changes

Bn89 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and notify you at your registered email address. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

You can always check when this policy was last updated by looking at the "Last Updated" date at the top of the page.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with our data protection team. We are always ready to assist.

Email: [email protected]

We aim to process all data protection requests within 30 business days. For urgent matters, please reach out via our live chat support.